Last Updated: [22 August 2026]

Thank you for shopping with [veltfix]. We want your order to reach you safely and on time. This Shipping Policy explains our shipping methods, processing times, delivery estimates, and what to do if you experience a delivery issue.

1. Shipping Methods

We currently offer the following shipping options within India:

Standard Shipping

• Delivery Time: [7-10 BUSINESS DAYS]
• Shipping Cost: [ZERO SHIPPING COST FOR PRE-PAID] [COD ORDER 100/- ]
  
• Available for: [ALL SERVICEABLE PIN CODES IN INDIA]

Shipping options available for your location will be displayed during checkout.

Note: Delivery estimates are approximate and may vary depending on your location, courier availability, weather, holidays, and other circumstances beyond our control.

---

2. Order Processing Time

After you place an order, we need time to verify, prepare, pack, and hand it over to our shipping partner.

Order Processing Time: [24Hr PROCESSING TIME]

Processing time is separate from the delivery time.

For example, if your order takes [24Hr PROCESSING TIME] to process and [7-10 BUSINESS DAYS] to deliver, the total time from ordering to delivery may be longer than the stated delivery timeframe.

Orders placed on weekends or public holidays may begin processing on the next business day.

---

3. Shipping Costs

We currently offer:

Standard Shipping: [ZERO SHIPPING COST FOR PRE-PAID]

Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

For certain locations, oversized products, special delivery services, or other circumstances, additional shipping charges may apply. If applicable, these charges will be communicated to you before the order is processed.

---

4. Delivery Timeframes

Estimated delivery times begin after your order has been processed and dispatched.

Estimated Delivery

India: [7-10 BUSINESS DAYS]

Delivery times may vary based on:

• Your delivery PIN code
• Courier availability
• Distance from our warehouse
• Weather conditions
• Public holidays
• Transportation disruptions
• Incorrect or incomplete address information
• High order volumes
• Other circumstances beyond our reasonable control

We will make reasonable efforts to deliver your order within the estimated timeframe, but delivery dates are estimates and are not guaranteed unless specifically stated otherwise.

---

5. Tracking Information

Once your order has been dispatched, we may provide you with:

• Courier/shipping partner name
• Tracking number
• Tracking link

Tracking information may be sent to your registered email address, phone number, or WhatsApp number, where applicable.

Please allow [24-48 HOURS] after dispatch for tracking information to become active in the courier's system.

You can use the tracking information to check the latest status of your shipment.

---

6. Delivery Address

Please make sure that your shipping address, PIN code, phone number, and other delivery information are correct before completing your order.

[veltfix] is not responsible for delivery problems caused by an incorrect, incomplete, or outdated address provided by the customer.

If you realize that you entered an incorrect address, contact us as soon as possible at:

Email: [veltfix100@gmail.com]

We will try to update the address before dispatch, but we cannot guarantee that changes will be possible after an order has been shipped.

---

7. Delivery Attempts

Our courier partner may make multiple delivery attempts depending on its delivery procedures.

If you are unavailable when the courier attempts delivery, the courier may:

• Make another delivery attempt
• Contact you by phone
• Request additional delivery information
• Return the package to the sender after unsuccessful attempts

If your package is returned because of an incorrect address, repeated failed delivery attempts, refusal to accept the package, or other customer-related reasons, additional shipping or reshipping charges may apply where permitted by our policies and applicable law.

---

8. Delayed Deliveries

Sometimes deliveries may take longer than expected because of circumstances outside our reasonable control, including:

• Severe weather
• Natural disasters
• Public holidays
• Strikes or transportation disruptions
• Courier delays
• High-volume shopping periods
• Government restrictions
• Incorrect address information
• Remote or difficult-to-service locations
• Other unforeseen circumstances

If your order is significantly delayed, please contact us at [veltfix100@gmail.com] with your order number.

We will contact the relevant shipping partner and make reasonable efforts to help resolve the issue.

---

9. Lost or Missing Packages

If your tracking information shows that your package was delivered but you have not received it, please contact us within [48 HOURS] of the delivery status being updated.

We may ask you to:

• Confirm your delivery address
• Check with family members, neighbors, security staff, or reception
• Provide additional information required by the courier
• Cooperate with a courier investigation

We will work with the shipping provider to investigate the issue and determine the appropriate resolution in accordance with applicable law and our policies.

---

10. Damaged Packages

If your package arrives visibly damaged, please:

1. Take clear photographs/videos of the package before opening it, where possible.
2. Take photographs/videos of the product and packaging after opening.
3. Contact us at [veltfix100@gmail.com] within [24-48 HOURS].
4. Include your order number and relevant photographs/videos.

This information helps us investigate the issue with our shipping partner and process an eligible replacement, refund, or other remedy.

12. Contact Us

If you have questions about shipping or the status of your order, please contact us:

Store: [veltfix]
Email: [veltfix100@gmail.com]
Phone/WhatsApp: 8652353344
Business Address: mukund nagar,p.l.lokhande marg,chembur

Please include your order number when contacting us about an existing order so we can assist you more quickly.

---

Quick Shipping Summary